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Help & Support
Free car and coach parking is available in front of the main entrance. There is also limited parking for Disability Blue Badge holders. Please note that during busier periods coaches are not permitted to park on the main car park, instead they will be directed to a designated parking area upon arrival.
Any information you may require to make your day a more memorable one, may be obtained by speaking to our team members at the main entrance.
There are toilet blocks in each area that are complete with handwash and drying facilities.
These toilets are accessible by wheelchair users and are available in each area on the park.
First Aid is available across from the Big G Diner, located at the main entrance.
If you need somewhere in private to feed your baby then you will find the dedicated mothers feeding room in Lilliput Land.
To help make feeding your toddlers much easier you will find in each of our restaurants microwave facilities to warm your bottle or baby food.
We know how important it is to have a clean and dry area for that moment in the day when you need to change your baby.
You will find baby changing facilities in each area.
For any guests who have difficulty in getting around the park, there are wheelchairs available for hire from Guest Relations (a refundable deposit is required).
Situated in the main square near the train station (additional cost).
For those who smoke there are dedicated smoking areas around the park, these are located on the park map.
Please refrain from smoking in areas other than those dedicated.
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